It's well-known that Ronald Reagan said that the nine most terrifying words in the English language were "I'm from the government and I'm here to help." It's less remembered that he said so in the context of announcing a drought assistance plan for farmers. But the idea that government plans can do more harm than good isn't an extremist one.
But beyond a certain point that applies to plans in general. There's a technocratic impulse in both the government and the private sector. It's the idea that as we get more and better data we can make better decisions, and if that "we" means only a small elite, it's incumbent on all the other schmoes to get with the program.
This article on the pitfalls of "smart cities" shows where that kind of haughtiness can lead. The great cities of the Northwest―Seattle and Portland―have turned unfriendly to their residents exactly by means of the scientific measures that were supposed to help them.
Portland didn’t fail because it lacked intelligence. So far, it’s failed because it forgot to ask what the intelligence was for. The dream of a “New Atlantis” — a city run by science and data — turns dystopian not because of its technology, but because of its values. If citizens are assumed to be liabilities rather than moral agents, then urban design becomes an exercise in containment, not liberation.
Not to beat a dead horse, but the COVID reaction was the final boss of treating citizens as liabilities. For weeks turning to months turning to a couple of years, all unprotected and unmediated social interactions were held to be irresponsible. All because of experts who had convinced themselves they had the best information.
This also means that it's past time smart people admitted that data isn't everything.